About Shopping4 - P2K

  • General Corporate Information

    Head Office
    Shopping4 - P2K BVBA
    Ambachtenlaan 10
    9880 Aalter
    Belgium

     

    VAT number: BE 0821.595.839
    Chamber Of Commerce nr 821.595.839
    Registered in Gent

    Contact:

    You can reach Shopping4 through:

    email at info@p2k.be

    our online contact form

    telephone: +32 (0) 9 395 98 40

  • Who is Shopping4 - P2K

    Shopping4 is an assembly of quality webshops where we offer you 24-7 a large range of the top branded equipment. It goes without saying that our prices are extremely low in comparison with a traditional store. Needless to say that we only sell 100% original products.

     

    Furthermore, we strive to expand our offerings continuously with new products. If you would like to be informed of our continuous improvements, feel free to subscribe to our newsletter. You will receive, on a regular basis, updates on the newest products and attractive offerings.

     

    Shopping at Shopping4 guarantees you all the service and security that you are accustomed to as a customer. You will always get full warranty on all of our products and you can return a product if it does not live up to your expectations.

     

    We are always ready for our customers. We offer a good service and we try to resolve every question you might have in a timely manner. You will usually receive an answer to your questions the same day. Whatever we promise, is what we do. Nothing is too much for us to have and to keep customers.

  • Terms and conditions

     

    Click here to open, print or save the Terms and Conditions as pdf.

     

    These General Terms and Conditions of the Stichting Webshop Keurmerk were drafted in consultation with the Consumentenbond and NTO in the context of the Coordinationgroup Selfregulationconsultation (CZ) of the Social-Economic Council and act into force on 1 July 2012 for Webshop Keurmerk.

     

    These General Terms and Conditions shall be used by all members of Stichting Webshop Keurmerk (further Webshop Keurmerk) with the exception of financial services as referred to in the Financial Supervision Act [Wet Financieel Toezicht] and in so far as these services are supervised by the Netherlands Authority for the Financial Markets [Autoriteit Financiële Markten].

     

     

    CONTENTS

     

    ARTICLE 1   - Definitions

    ARTICLE 2   - The Entrepreneur’s identity

    ARTICLE 3   - Applicability

    ARTICLE 4   - The offer

    ARTICLE 5   - The contract

    ARTICLE 6   - Right of withdrawal

    ARTICLE 7   - Costs in case of withdrawal

    ARTICLE 8   - Exclusion of the right of withdrawal

    ARTICLE 9   - The price

    ARTICLE 10 - Conformity and Guarantee

    ARTICLE 11 - Delivery and execution

    ARTICLE 12 - Continuing performance contract

    ARTICLE 13 - Payment

    ARTICLE 14 - Complaints procedure

    ARTICLE 15 - Disputes

    ARTICLE 16 – Industry Guarantee

    ARTICLE 17 - Additional or varying provisions

    ARTICLE 18-  Amendment to the General Terms and Conditions of Webshop Keurmerk



    ARTICLE 1 – Definitions

     

    In these Terms and Conditions, the following terms shall have the following meanings:

    Entrepreneur: the natural of legal person affiliated with the Stichting Webshop Keurmerk and providing distance products and/or services to consumers;

    Consumer: the natural person not acting in the exercise of his/her profession or business and entering into a distance contract with the entrepreneur;

    Distance Contract: a contract in which, up to the conclusion of the contract, exclusive use is made of one or more technologies of distance communication within the scope of the system organised by the Entrepreneur for distance sale of products and/or services;

    Technology for distance communication: a means to be used for concluding an agreement, without the consumer and the entrepreneur being together in the same place at the same time.

    Cooling-off period: the period during which the Consumer may exercise the right of withdrawal;

    Right of withdrawal:  the option for Consumers to withdraw from the distance contract within the cooling-off period;

    Day: calendar day;        

    Continuing performance contract: a distance contract concerning a series of products and/or services, for which the offer and/or purchasing obligation is spread over a longer period;

    Long-term data carrier: any means that allow the Consumer or the Entrepreneur to store information directed to him/her personally in a way to make future consultation and unaltered reproduction of the stored information possible.

     

     

    ARTICLE 2 – The Entrepreneur’s identity

     

    Name of Entrepreneur: P2K BVBA, Shopping4

    Business address: Moorstraat 8, 9850 Nevele

    Visiting address: Geuzestraat 6, 9910 Knesselare

    Telephone number: +32 (0) 9 395 98 40

    Email address: info@p2k.be

    Chamber of Commerce number: 821.595.839

    VAT identification number: BE 0821.595.839

     

     

    ARTICLE 3 – Applicability

     

    1. These General Terms and Conditions apply to any offer from the Entrepreneur and to any distance contract concluded by the Entrepreneur and the Consumer.

    2. Before concluding a distance contract, the Entrepreneur shall make the text of these General Terms and Conditions available to the Consumer. If this is reasonably not possible, the Entrepreneur, before concluding the distance contract, shall notify that the General Terms and Conditions can be inspected at the Entrepreneur´s and that, at the Consumer´s request, they will be sent to the Consumer free of charge as soon as possible.

    3. If the distance contract is concluded electronically, the text of these General Terms and Conditions, in deviation from the previous section and before the distance contract is concluded, may also be supplied to the Consumer electronically in such a way that the Consumer can easily store it on a long-term data carrier. If this is reasonably impossible, it will be specified where the General Terms and Conditions can be viewed electronically before concluding the distance contract, and that they will be delivered at the Consumer´s request free of charge, either via electronic means or otherwise;

    4. If in addition to these General Terms and Conditions specific product or service conditions apply, the second and third paragraphs shall apply accordingly, and in the event of contradictory General Terms and Conditions, the Consumer may always appeal to the applicable provision that is most favourable to him/her.

     

     

    ARTICLE 4 – The offer

     

    1. If an offer is of limited duration or if certain conditions apply, it shall be explicitly stated in the offer.

    2. The offer contains a full and accurate description of the products and/or services offered. The description is suitably detailed to enable the Consumer to assess the products and/or services adequately. If the Entrepreneur makes use of pictures, they are truthful images of the products and/or services provided. Obvious errors or mistakes in the offer are not binding for the Entrepreneur.

    3. All offers contain such information that it is clear to the Consumer what rights and duties are attached to accepting the offer.

    This involves in particular:

    − the price, including taxes;

    − any delivery costs, if applicable;

    − the way in which the agreement will be concluded, and what actions  are needed to establish this;

    − whether or not the right of withdrawal is applicable;

    − the form of payment, delivery or performance of the contract;

    − the time frame for accepting the offer, or , as the case may be, the time frame for honouring the price;

    − the rate of distance communication if the costs for using the technology for distance communication are calculated on a basis other than the basic rate;

    − if the contract is filed after conclusion, how the Consumer can consult it;

    − the manner in which the Consumer may acquaint him/herself with undesired actions before concluding the contract, and the way the Consumer may correct these actions before the contract is concluded;

    − any languages other than Dutch in which the contract can be concluded;

    − the codes of conduct to which the Entrepreneur has submitted and the manner in which the Consumer can consult these codes of conduct via electronic means, and
    - the minimum duration of the distance contract in the event of a contract for continuous or periodical delivery of products or services.

     


    ARTICLE 5 – The contract

     

    1. Subject to the provisions in paragraph 4, the contract becomes valid when the Consumer has accepted the offer and fulfilled the terms and conditions set.

    2. If the consumer accepted the offer via electronic means, the Entrepreneur shall promptly confirm the receipt of the acceptance of the offer via electronic means. As long as the receipt of said acceptance has not been confirmed, the Consumer may repudiate the contract.

    3. If the contract is concluded electronically, the Entrepreneur will take appropriate technical and organisational security measures for the electronic data transfer and ensure a safe web environment. If the Consumer can pay electronically, the Entrepreneur shall observe appropriate security measures.

    4. The Entrepreneur may, within the limits of the law, gather information about Consumer’s ability to fulfil his payment obligations, as well as all facts and factors relevant to responsibly concluding the distance contract. If, acting on the results of this investigation, the Entrepreneur has sound reasons for not concluding the contract, he is lawfully entitled to refuse an order or request while giving reasons, or to attach special terms to the implementation.

    5. The Entrepreneur shall send the following information along with the product or service, in writing or in such a way that the Consumer can store it in an accessible manner on a long-term data carrier:
    a. the visiting address of the Entrepreneur´s business establishment where the Consumer may get into contact for any complaints;
    b. the conditions on which and the way in which the Consumer may exercise the right of withdrawal, or, as the case may be, clear information about being exempted from the right of withdrawal;
    c. the information corresponding to existing after-sales services and guarantees;
    d. the information as stated in article 4 paragraph 3 of these Terms and Conditions, unless the Entrepreneur has already provided the Consumer with this information before the performance of the contract;

    e. the requirements for cancelling the contract if the contract has a duration of more than one year or for an indefinite period of time.

    6. If the Entrepreneur has undertaken to deliver a series of products or services, the stipulation in the previous paragraph applies to the first delivery only.

     

     

    ARTICLE 6 – Right of withdrawal

     

    When delivering products:

    1. When purchasing products, the Consumer has the option to repudiate the contract without specifying any reasons for a period of at least 14 days. This period starts on the day the product is received by or on behalf of the Consumer.

    2. During this period, the Consumer shall handle the product and the packaging with care. The Consumer shall only unpack or use the product to the extent necessary to judge whether he or she wishes to keep the product. If wishing to exercise the right of withdrawal, the Consumer shall return the product with all delivered accessories and, as far as reasonably possible, in the original condition and packaging to the Entrepreneur in conformity with the Entrepreneur´s reasonable and clear instructions.

    When providing services

    3.  When providing services, the Consumer has the option to repudiate the contract without specifying any reasons, for a period of at least 14 days starting on the day of concluding the contract.

    4. To exercise the right of withdrawal, the Consumer shall follow the reasonable and clear instructions given by the Entrepreneur in this context during the offer and/or before the delivery.

     

     

    ARTICLE 7 - Costs in case of withdrawal

     

    1. Should the Consumer exercise the right of withdrawal, only the returning costs are at the Consumer´s expense.

    2. If the Consumer has made a payment, the Entrepreneur shall return this amount as soon as possible, but within not more than 30 days after the return or withdrawal.

     

     

    ARTICLE 8 - Exclusion of the right of withdrawal

     

    1. If the Consumer does not have the right of withdrawal, the Entrepreneur can exclude this right only if the Entrepreneur indicated this clearly in the offer or at least in good time before concluding the contract.

    2. Exclusion of the right of withdrawal is only possible for products:
    a. that were realised according to the Consumer’s specifications;

    b. that are obviously personal in nature;

    c. that cannot be returned due to their nature;
    d. that spoil or age quickly;

    e. whose prices are subject to fluctuations in the financial market that are beyond the Entrepreneur’s control;

    f. for single newspapers and magazines;
    g. for audio and video recordings and computer software of which the Consumer has broken the seal;

    3. Exclusion of the right of withdrawal is only possible for services
    a. regarding accommodation, transportation, restaurant establishments or leisure activities to be used or performed on a certain date or during a certain period;

    b. of which the provision has been started with the Consumer’s explicit consent before the expiration of the cooling-off period;

    c. regarding betting and lotteries;

     

     

    ARTICLE 9 - The price

     

    1. The prices of the products and/or services provided shall not be raised during the validity period stated in the offer, subject to changes in price due to changes in VAT rates.

    2. Contrary to the previous paragraph, the Entrepreneur may offer products or services whose prices are subject to fluctuations in the financial market that are beyond the Entrepreneur’s control, at variable prices. The offer will state the possibility of being subject to fluctuations and the fact that any indicated prices are target prices.

    3. Price increases within 3 months after concluding the contract are permitted only as a result of new legislation.

    4. Price increases from 3 months after concluding the contract are permitted only if the Entrepreneur has stipulated it and

    a. they are the result of legal regulations or stipulations, or

    b. the Consumer has the authority to cancel the contract before the day on which the price increase starts.

    5. All prices indicated in the provision of products or services are including VAT.

     

     

    ARTICLE 10 – Conformity and Guarantee

     

    1. The Entrepreneur guarantees that the products and/or services comply with the contract, with the specifications listed in the offer, with reasonable requirements of usability and/or reliability and with the existing statutory provisions and/or government regulations on the day the contract was concluded.

    2. An arrangement offered as a guarantee by the Entrepreneur, Manufacturer or Importer shall not affect the rights and claims the Consumer may exercise against the Entrepreneur about a failure in the fulfilment of the Entrepreneur’s obligations based on the law and/or the distance contract.

     

     

    ARTICLE 11 – Delivery and execution

     

    1. The Entrepreneur shall exercise the best possible care when booking and when executing product orders, and when assessing requests for the provision of services.

    2. The place of delivery is at the address given by the Consumer to the company.

    3.With due observance of the stipulations in Article 4 of these General Terms and Conditions, the Company shall execute accepted orders with convenient speed but at least within 30 days, unless a longer delivery period was agreed. If the delivery has been delayed, or if an order cannot be filled or can be filled only partially, the Consumer shall be informed about this within one month after ordering. In such cases, the Consumer is entitled to repudiate the contract free of charge and with the right to possible compensation.

    4. In the event of repudiation under the preceding paragraph, the Entrepreneur shall return the payment made by the Consumer as soon as possible but at least within 30 days after repudiation.

    5. If delivering an ordered product turns out to be impossible, the Entrepreneur shall make an effort to offer an equivalent replacement product. Before the delivery, it shall be reported in a clear and comprehensible manner that a replacement product will be delivered. The right of withdrawal may not be excluded with replacement products. The costs of the return shipment are to be borne by the Entrepreneur.

    6. Unless explicitly agreed otherwise, the risk of loss of and/or damage to products shall remain with the Entrepreneur until the time they are delivered to the Consumer.

     

     

    ARTICLE 12 – Termcontracts: duration, termination and renewal


    Notice
    1. Regarding a indefinite contract, which extends to the regular delivery of products (including electricity) or services the consumer may terminate at any time in compliance to the applicable termination rules and a notice of up to one month.
    2. Regarding a definite contract, which extends to the regular delivery of products (electricity included) or services the consumer  can terminate the contract at any time at the end of the fixed term in compliance with the applicable termination rules and with a notice of at the most one month.
    3. Consumers can the agreements mentioned in the preceding paragraphs:
    - Cancel at any time and not be limited to termination at a particular time or in a given period;
    - At least cancel the same way as they are entered into by the consumer;
    - Cancel at the same notice as the company has negotiated for itself.
    Extension
    4. A contract for a definite period, which extends to the regular delivery of products (including electricity) or services may not be automatically extended or renewed for a fixed period.
    5. Notwithstanding the preceding paragraph, a contract for a definite period, which extends to the regular delivery of daily news and weekly newspapers and magazines be tacitly renewed for a maximum of three months if the consumer agreement that has been extended towards the end of the extension may be terminated with a notice of up to one month.
    6. A contract for a definite period, which extends to the regular delivery of products or services may only be extended tacitly for an indefinite period if the consumer may cancel at any time with notice of one month and a notice of up three months if the contract is about regularly, but less than once a month, delivering daily, news and weekly newspapers and magazines.
    7. Agreements with a limited duration of regular delivery of trial days, news and weekly newspapers and magazines (trial or introductory subscription) is terminated automatically and not tacitly continued after the trial or introductory
    Duration

    8. If a contract lasts more than one year, after one year of the agreement the consumer may at any time terminate with a notice of up to one month prematurely, unless the reasonableness and fairness resisting the termination before the end of the agreed term.

     

     

    ARTICLE 13 – Payment

     

    1. Unless otherwise agreed, the amounts to be paid by the Consumer are to be settled within 14 days after delivery of the goods, or in the event of an agreement to provide a service, within 14 days after the delivery of documents relating to this service.

    2. When selling products to Consumers, it is not permitted to negotiate an advance payment of more than 50% in the General Terms and Conditions. When an advance payment was agreed, the Consumer may not assert any right regarding the execution of that order or the provision of the service in question before the agreed advance payment has been made.

    3. The Consumer has the duty to inform the Entrepreneur promptly of possible inaccuracies in the payment details.

    4. In case of nonpayment on the part of the Consumer, and subject to legal restrictions, the Entrepreneur is entitled to charge any predetermined reasonable costs incurred to the Consumer.

     

     

    ARTICLE 14 – Complaints procedure

     

    1. The Entrepreneur shall have a sufficiently notified complaints procedure and shall handle the complaint in accordance with this complaint procedure.

    2. Complaints about the performance of the contract shall be submitted to the Entrepreneur fully and clearly described within a reasonable time after the Consumer has discovered the defects.

    3. The complaints submitted with the Entrepreneur shall be replied within a period of 14 days after the date of receipt. Should a complaint demand a foreseeable longer time for handling, the Entrepreneur shall respond within 14 days with a notice of receipt and an indication when the Consumer can expect a more detailed reply.

    4. A complaint about a product, a service or an after-sales service that the Entrepreneur provided can also be submitted via a complaints form given at the website of Stichting Webshop Keurmerk www.keurmerk.info. The complaint will then be sent both to the Entrepreneur in question and to Stichting Webshop Keurmerk.

    5. If the complaint cannot be solved in joint consultation, there will be a dispute that is open to the dispute settlement rules.

     

     

    ARTICLE 15 - Disputes

     

    1. Contracts between the Entrepreneur and the Consumer, to which these General Terms and Conditions apply, are exclusively governed by Dutch law.

    2. Disputes between the Consumer and the Entrepreneur about the formation or the performance of contracts related to products or services to be delivered or that have been delivered by this Entrepreneur can be submitted with the Geschillencommissie Webshop, Postbus 90600, 2509 LP in The Hague (Den Haag) (www.sgc.nl) with due observance of the provisions set out below.

    3. A dispute is handled by the Disputes Committee [Geschillencommissie] only if the Consumer submitted his/her complaint to the Entrepreneur within a reasonable period.

    4. Within three months after the dispute arose, the dispute must have been filed in writing to the Geschillencommissie Webshop.

    5. When the consumer wants to submit a dispute to the Geschillencommissie, the member is bound by this choice. When the entrepreneur wants to file the dispute to the Geschillencommissie, a consumer must speak out in writing within five weeks after a written request made by the member whether he so desires or wants the dispute to be dealt with by the competent court. Doesn’t hear the member the consumer’s choice within the period of five weeks, the entrepreneur is entitled to submit the dispute to the competent court.

    6. The Geschillencommissie’s decision will be made under the conditions as set out in the rules of the Arbitration Commission. A decision of the Geschillencommissie is a binding advice.

    7. The Disputes Committee will not handle a dispute or will discontinue handling it if the Entrepreneur is granted a moratorium, goes bankrupt or actually ended his business activities.

    8. If in addition to the Geschillencommissie Webshop another disputes committee recognised by or affiliated with the Stichting Geschillencommissies voor Consumentenzaken (SGC) [Foundation for Consumer Complaints Committees] or the Klachteninstituut Financiële Dienstverlening (Kifid) [Financial Services Complaints Board] is competent, this other Disputes Committee is exclusively competent.

     

     

    ARTICLE 16 – Industry Guarantee

     

    1. Webshop Keurmerk guarantees the fulfilment of the binding advice of the Disputes Committee Webshop by its members unless the member decides to send the binding opinion within two months for review to the court. This guarantee revives if the binding opinion after review by the court has been confirmed and the judgement has become final. Up to an amount of €10,000,- per binding opinion, this amount will be paid to the consumer by Webshop Keurmerk. For amounts greater than €10,000,- per binding opinion, €10,000,- will be paid. When the amount exceeds €10,000,-, Webshop Keurmerk has an obligation to try to ensure that members comply with the binding advice.

    2. For the purposes of this guarantee it is required that the consumer files a written appeal to Webshop Keurmerk and that the consumers transfers the claim on the company to the Stichting Webshop Keurmerk. If the claim on the entrepreneur exceeds €10,000,- it will be offered to consumers to the extent that the claim in excess of €10,000,- will be transferred to the Stichting Webshop Keurmerk, who will in its own name and costs shall try to get payment and fulfilment of these rights to compensate the consumer.

     

     

    ARTICLE 17 - Additional or varying provisions

     

    Additional provisions of and/or deviations from these General Terms and Conditions may not be to the Consumer’s detriment and must be put in writing or be recorded in such a way that the Consumer can stored them in an accessible manner on a long-term data carrier.

     

     

    ARTICLE 18 – Amendments to the General Terms and Conditions of  

                               Stichting Webshop Keurmerk

     

    1. These General Terms and Conditions will not be changed other than in consultation with the Consumentenbond

    2. Amendments to these Terms and Conditions are valid only after they have been published in the appropriate way, provided that the provision that is most favourable to the Consumer shall prevail in case of appropriate amendments during the validity of the offer.

     

    Address Stichting Webshop Keurmerk:

    Willemsparkweg 193, 1071 HA  Amsterdam.

     

    Most recently changed on July 1st, 2012

     

    Click here to open, print or save the Terms and Conditions as pdf.

     

  • Privacy Statement Shopping4

    Shopping4 understands how important your personal data is, and we want to guarantee you that we treat your information in a confidential and secure way.

    The Shopping4 Privacy Policy (hereinafter – „the Privacy Policy“) describes how Shopping4 collects, stores, uses and protects personal information of its customers. By visiting Shopping4, customers are accepting and consenting to the practices described below in this Privacy Policy, which covers collection, storage, use and, in certain rare cases, disclosure of personal information.

    Personal information is information that can be used to identify a customer or contact him/her. For example, personal information can include name, e-mail address, billing address, shipping address, phone number or computer IP address and similar.

    Collection of personal information:

    Shopping4 collects personal information of its customers in an effort to personalize and continually improve customer experience at Shopping4. Shopping4 uses this information to handle orders, deliver products and services, process payments, communicate with its customers about orders, products, update records and generally maintain customers’ accounts. Personal information of a customer also allows us to communicate with him/her about special offers, promotions, and other marketing programs and news that may be of interest to him/her (customers of Shopping4 are provided with a clear, free of charge and easy way to disagree or withdraw the agreement to use their personal information for marketing purposes.) Personal information is also used in order to improve our online store, prevent or detect abuses of our website and enable third parties to carry out technical, logistics or other functions on behalf of Shopping4.

    It is possible to browse Shopping4 site without identifying yourself or without submitting any personal information about yourself. However there are certain circumstances when customers would be asked to provide Shopping4 with their personal information (Information that customer gives to Shopping4) and there are circumstances in which Shopping4 would automatically collect personal information of its customers (automatically collected information).

    Information that a customer gives to Shopping4 - Shopping4 receives and carefully stores any information which is entered by its customers on the website or given in any other way. A customer can choose not to provide certain information, however then he/she may be restricted to take advantage of some of our features or even place and order. Shopping4 uses the information provided by its customers for purposes such as responding to customers’ requests, communicating with customers or delivering orders.

    Cases when customers shall be asked to provide Shopping4 with their personal information include:

    •    Making a purchase or placing an order online;

    •    Creating an online account;

    •    Enrolling in a Member program;

    •    Submitting a comment, customer review or other user-created content;

    •    Signing up for Newsletter;

    •    Contacting customer service.

     

    Personal information provided by customers (and stored at Shopping4):

    •    email address, name, last name, age, gender, place of residence and (depending on the service used) sometimes financial information, such as number of a credit card or bank account;

    •    transactional information based on your activities on the sites (such as buying);

    •    shipping, billing and other information provided by a customer at a time of purchase of an item.

    Automatically collected Information:

    Certain types of information received and stored by Shopping4 whenever customers interact with us. Personal information collected automatically shall be used only for purposes of internal management. (Please note, that automatically collected information allows us only to identify traffic and number of users, however this does not provide the possibility to identify customer’s personality and therefore browsing our website can be anonymous). For example, like many websites, we use "cookies" and we obtain certain types of information when customer’s Web browser accesses Shopping4 or advertisements and other content served by or on behalf of Shopping4 on other websites. The most common cases when information is collected automatically include:

    •    Cookies

    •    Using pixel tags or clear Graphics Interchange Format files, known as GIFs;

    •    Occasionally, information may be collected from business partners, contractors, shared databases, and other third parties.

    Shopping4 may automatically collect and store the following personal information:

    •    information from customers’ interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to/from the sites, ad data, IP address and standard web log information;

    •    information from other companies, such as demographic and navigation data;

    •    other supplemental information from third parties (as permitted by law).

    Hereinafter both: information that customer gives to Shopping4 and automatically collected Information shall be referred to as personal information, unless specifically indicated otherwise.

    Marketing:

    Shopping4 does not give, sell or rent any personal information to third parties for their marketing purposes. Shopping4 may only combine personal information of its customers with information collected from other companies and use it to improve and personalize services, content and advertising of Shopping4.

    Usage of personal information:

    Shopping4 primary purpose in collecting personal information is to provide its customers with a safe, smooth, efficient, and customized experience. By giving Shopping4 personal information customers agree that Shopping4 may use such personal information to: provide the services and customer support that customers request; resolve disputes, collect fees, and troubleshoot problems; prevent potentially prohibited or illegal activities; customize, measure and improve our services, content and advertising; inform about our services, targeted marketing, service updates, and promotional offers based on customers’ communication preferences; and compare information for accuracy, and verify it with third parties.

    Disclosure of customer‘s Personal Information:

    Shopping4 may disclose personal information to enforce its policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information would be disclosed in accordance with applicable laws and regulations.

    Shopping4 may also share customers‘ personal information with: service providers who help Shopping4 with its business operations under the contracts with Shopping4 (such as courier service, fraud investigations, bill collection, etc.); law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity (in such events only such information which is relevant to the investigation would be disclosed); other business entities, in case Shopping4 plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this Privacy policy with respect to personal information of the customers).

    Without limiting the above, in an effort to respect customer’s privacy, Shopping4 will not otherwise disclose personal information to law enforcement, other government officials, or other third parties without a court order or similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

    Account Protection:

    Password is the key to customer’s account. Customers should use unique numbers, letters and special characters, and beware of disclose of Shopping4 password to anyone. If a customer shares his/her password or personal information with others, he/she should remember that he/she might be responsible for all actions taken in the name of his/her account. Should a customer lose control of his/her password, he/she would lose substantial control over his/her personal information and may be subject to legally binding actions taken on his/her behalf. Therefore, it is important to immediately notify Shopping4 and change a password if it has been compromised for any reason.

    Accessing, reviewing and changing your personal information:

    A customer can see, review and change most of his/her personal information by signing on to Shopping4. Shopping4 will not manually modify personal information of its customers because it is very difficult to verify identity remotely. It is recommended to promptly update your personal information if it changes or is inaccurate.

    Upon customer’s request, Shopping4 will close customer’s account and remove personal information from view as soon as reasonably possible, in accordance with applicable law. Shopping4 shall retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, and/or take other actions otherwise permitted by law.

    Security:

    Customers’ personal information is stored on Shopping4 servers located in Germany. Shopping4 treats data as an asset that must be protected and uses lots of tools (encryption, passwords, physical security, etc.) to protect personal information against unauthorized access and disclosure.

    Third Parties:

    Except otherwise provided in this privacy policy, this document addresses only the use and disclosure of information which is directly collected by Shopping4 from its customers. Should a customer disclose his/her personal information to others on Shopping4 site as well as other sites throughout the internet, different policies may apply to the use or disclosure of personal information. Shopping4 does not control the privacy policies of third parties, therefore, customers may be subject to the privacy policies of those third parties where applicable.

    Final Provisions:

    Shopping4 may amend this Privacy Policy at any time by posting the amended terms on Shopping4 site. All amended terms automatically take effect 30 days after they are initially posted on the site. It shall be deemed as customer’s agreement with the newly amended Privacy Policy, should he/she continue using our website after the amendments are introduced.

    SSL-payment: secure buying & paying:

    Shopping on the Shopping4 websites is secure: we apply a protocol called SSL (Secure Socket Layer). This protocol is applied during the payment transactions done via our website via the use of a SSL-certificate. This certificate is published by VeriSign, the internal centre for electronic signatures. The SSL-certificate allows your internet browser to send all personal data encrypted to the Shopping4 website.

    'VeriSign' has been developed to protect the personal data of website users like you. Shopping4 has chosen to work with VeriSign due to the experience and knowledge of the VeriSign security specialist, proven by the fact that other International webshops like Amazon, Ebay, Apple and Skype are also applying the VeriSign protocols and security systems.

    Terms and conditions:

    Please read these terms and conditions of service and website use carefully. Using or purchasing from our website means you have understood these terms and agreed to be bound by them. In these Terms and Conditions "Shopping4" is owned and operated by "Shopping4" (hereinafter - "Shopping4", "we" or "us"), a subsidiary of P2K BVBA, a company which is subscribed into the Chamber of Commerce in Ghent under subscription number 0821.595.839. -"Customer": the potential client who buys services and/or goods from Shopping4. If you want to ask us anything or have any comments or complaints, please contact us.

    The full terms and conditions can be read below or downloaded via this link.

    Rights of Renunciation:

    The customer has the right to renounce the buying of the product within 14 (fourteen) business days of delivery of the product without payment of any fine or giving any motive or reason.

    The 14 days start counting from the day following the day of delivery of the product or the day of closing the services agreement.

    Definitions:

    The person who uses this website or places/submits an order will hereinafter be known as the "Customer".

    These terms and conditions of service and website use will hereinafter be referred to as "Terms".

    Scope of the terms

     

    These Terms exclusively apply to all business relations between a Customer and Shopping4 relating to products offered by us and purchased by the Customer through the website.

    Modifications to terms:

    Shopping4 reserves the right to modify Terms at any time. We will keep the Customer informed of these changes by posting any notifications on our website. Continued use of the website indicates the Customer's understanding and acceptance of the modified Terms.

    Conclusion of the contract:

    Placement of goods on the website does not create any obligations for Shopping4. The order of a Customer is deemed as an offer to enter into a purchase contract. The purchase contract is considered accomplished only when Shopping4 ships out the goods and sends a notification of a dispatch to the Client's e-mail address, which was provided upon registration. Assortment of the goods, their quantities, prices and other terms and conditions provided to the Customer during process of order are binding and constitute integral part of a purchase agreement.

    Each purchase order concluded by a Customer and confirmed by Shopping4 is kept in database of the Shopping4.

    Only adults and legally capable persons can purchase goods at Shopping4. Minors or legally incapable persons may use Shopping4 only with the agreement and supervision of a parent or guardian.

    Shopping4 shall be free to engage the services of third parties for the performance of its obligations under a purchase contract.

    Accuracy of content:

    Shopping4 has made every effort to display as accurately as possible the colors of the products that appear on our website. As the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery. The weights, dimensions and capacities given are approximate only. Range of the products and product descriptions are changed constantly. To the extent permitted by applicable law, Shopping4 disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. Shopping4 shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

    Price:

    Prices shall be those referred to in the Client's product basket on our website at the time of order. Prices are subject to change from time to time without a prior notice, however any orders placed at a particular time will be governed by the prices listed on the Shopping4 site at the time of the placing of the order. Quoted prices on the Shopping4 site do not include postage and packing, which are calculated during the ordering process and added to the order. Our prices include VAT on the product categories where it does apply.

    Country of Delivery:

    Deliveries are made exclusively in the countries of European Union.

    Delivery is made to the address stipulated by the Customer. In certain cases Shopping4 reserves the right to deliver products ordered partially.

    Shipping Time:

    Due to the nature of ordering on the Internet it is not possible to specify an exact delivery date. Deliveries will be handled by third parties - courier service, and thus Shopping4 cannot guarantee an exact delivery date. Usually orders will be processed and dispatched to courier service the same or earliest working day. The lead time shall begin on the time of handling the order to the courier service. Shopping4 will endeavor to ensure that delivery dates are met. Time is not the essence of the contract. If the maximal delivery time is greater than 30 days, the customer has the right to cancel the purchase without any additional costs. A letter, email or fax needs to be sent in order to notify Shopping4. Any credit notes will be made within 30 working days after the notice.

    Shipping Costs:

    Shopping4 charges the cost of delivery. The cost of delivery is fixed per order and will be shown at checkout.

    Returning:

    Shopping4 undertakes to refund the cost of any defective products if the damage is the result of a manufacturing defect or deviation from factory specifications.

    Refunds will be given in the same form of payment as the original purchase. We do not refund products obtained from a source other than Shopping4, damaged by abuse or negligence (exposure to chemicals, open flame, high heat, sharp object, etc.), damaged by misuse or activities other than the intended purpose.

    The Customer must claim for refund of defective product cost within 14 (fourteen) business days of delivery of the product. Customer intending to return a defective product must notify Shopping4 in due time by e-mail sales@Shopping4.com. Shopping4 shall provide further instructions regarding the return.

    Customer shall pay for the delivery of the defective product and pay the return costs. Any refund of these amounts as well as the amount paid for the product will be reimbursed to the Customer after Shopping4 makes sure that the cause of a return is related to defect of the product. On a return package Customers must indicate a sender's address. Shopping4 cannot assume responsibility for misdirected or lost shipments. Any free gifts associated with an item must be returned at the same time.

    Right of withdrawal:

    When Customer receives an order, as per the EU Distance Selling Directive, he/she shall have up to 14 (fourteen) business days to cancel his/her order and return the goods. A right of dissolution does not exist with regard to the goods made to the Customer's specifications or clearly personalized or which, by reason of their nature, cannot be returned or are liable to deteriorate or expire rapidly.

    All items must be returned with any authenticity hangtags, protection bags and original packaging, they must be unused, unopened and in the same condition as they were originally dispatched from Shopping4. The Customer bears the costs and risks of the returned products. You will be expected to compensate delivery of the product costs and to cover the return costs, and any refund of these amounts will be at the sole discretion of Shopping4. Customers must indicate sender's address on return packages. Shopping4 cannot assume responsibility for misdirected or lost shipments. Any free gifts associated with an item must be returned at the same time.

    Customers must notify us in due time by e-mail: sales@Shopping4.com to withdraw and confirm which items are being returned. Please return items to the address indicated in our e-mail message confirming the return.

    Terms of payment:

    Reaching for a kind mutual cooperation, all invoices by Shopping4 shall be payable immediately without any deductions. Orders will be accepted and processed after the payment has been authorized by the Customer's bank. The Customer shall be entitled to choose among several different payment options offered when placing an order.

    Costs which arise as a result of reversing a payment transaction for lack of funds or as a result of data transmitted incorrectly by the Customer shall be charged to the Customer. In the event of default of payment, Shopping4 shall be entitled to charge Customers interest of 0.2 percent of unpaid amount per day.

    Disclaimer:

    The services and all information, products and other content included in or accessible from this website, are provided on an "as is" and "as available" basis and are subject to change at any time without notice to Customers. Due to the nature of the Internet, access to the website may be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new services. Customer shall not file any claims for any possible losses resulting from temporary restricted access.

    Intellectual property:

    Shopping4 logo is a registered trademark. Other products and company names featured on this site may also be the copyright, trademarks or registered trademarks of their owners and therefore protected by intellectual property law.

    All content included on the website, such as text, graphics, logos, button icons, pictures, images, audio clips, digital downloads, data compilations and software, is the property of Shopping4 or its content suppliers and is protected by copyright, authors' rights and database right laws. It is not allowed to systematically extract and/or re-utilize parts of the contents of the website without Shopping4 express written consent.

    Breach of these terms:

    In the event of the Customer being in breach of any of these conditions, Shopping4 shall be entitled to refuse to supply the Customer with any further goods, or suspend delivery until all breaches have been remedied. Reservation of title

    All products delivered by Shopping4 remain the property of Shopping4 until such time as the Customer has paid in full all amounts owed to Shopping4 in connection with the products delivered, including damages, costs and interest.

    Limitation of liability:

    Shopping4 is never obliged to pay compensation for damages except if and insofar as the damage suffered was inflicted intentionally or by the gross negligence of Shopping4 or its own employees. Shopping4's liability for loss of profits, consequential or indirect damages is, however, at all times excluded.

    In all cases in which Shopping4 is obliged to pay compensation for damages, this will never be higher than the invoice value of the product delivered to which or in connection with which the damage was caused.

    Communication:

    Shopping4 communicates with its Customers by e-mail or by posting notices on the website. For contractual purposes, Customer consents to receive communications from us electronically and agrees that all agreements, notices, disclosures and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

    Statutory rights:

    These Terms do not affect Customer's rights specified by mandatory rules. If any term of the Agreement is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of the Agreement and the remainder of the provisions in question shall not be affected

  • Jobs

    Interested in joining the Shopping4 team? We are always looking for motivated and experienced technicians. If you are interested, contact us via vacatures@p2k.be.